The AWIN Group of Dealerships announced in a press release the launch of an innovative auto group mobile application. This cutting-edge app is the result of a collaborative effort between the AWIN Group of Dealerships and Mobile Dealer, a dealer mobile app and digital solution provider.
The AWIN app is a functional and informative mobile tool offering convenient access to the AWIN network of dealerships and its services. It is designed for users to find and purchase new and used cars of all brands available at the AWIN dealerships, manage, save and sync their purchases, access and download the manufacturers’ apps, connect with roadside assistance, Electric Vehicle travel assistant and much more.
The AWIN Group of Dealerships app is available in the App store and Google Play for free download on smartphones and tablets. Click here to download.
“We are incredibly excited to directly connect with our clients through their smartphones, offering this innovative tool to give them and their family access to the hub of the largest luxury and non-luxury vehicles and services available in our dealer network. The app will help elevate our clients experience to new heights while they’re on their AWIN journey,” said Dr. Sylvester Chuang, founder and president of Auto World Imports Network.“Our commitment to delivering a world-class customer experience across our trusted network of dealerships is unwavering, and putting people first continues to be our guiding principle.”
The AWIN Group of Dealerships’ app is an extension of this commitment, providing a convenient way for users to easily manage their vehicles from their smartphones. The app offers a plethora of innovative features, making it the preferred choice for those who prioritize convenience and value.
Jim Allen, president and CEO of Mobile Dealer – A Karmak Company, expressed excitement about the partnership, stating, “We are honored to collaborate with the AWIN team and assist them in fostering an exceptional customer experience that aligns with their esteemed reputation. Engaging with shoppers at every stage of their buying journey and keeping customers connected throughout their vehicle ownership lifecycle with meaningful communications will assist the AWIN Group of Dealerships in elevating customer satisfaction and retention.”
A truly personalized experience awaits clients, made possible by the seamless integration with the entire group’s dealer management systems (DMS), customer relationship management systems (CRM) and inventory management systems. Features and benefits to clients include but are not limited to:
· Digital Showroom. In one easy view, shoppers have access to an extensive view of luxury and non-luxury new, pre-owned, certified pre-owned and demonstrator models. A live inventory feeds across all dealerships with the ability to save and share favorite vehicles and book test drives.
· Customizable Search. Users can refine their vehicles searches based on their preferences and needs, such as make, model, year, mileage, and price range.
· Customer & Family Profiles. Customers and families with multiple brand interests can merge profiles and upload their vehicles on the app for a personalized experience.
· Documents uploads: Customers can upload and store their Sales and After-Sales documents, invoices, warranties, and F&I purchases as they best see fit
· Seamless Connectivity & Travel: Users have access to all manufacturers’ apps represented by the AWIN Group of Dealerships manufacturer apps, and can leverage EV route planning tools to optimize their journeys
· Roadside Assistance: Convenient access to roadside assistance numbers which can be filtered by brand
· Interactive Map. A Google map with easy filter and access to all AWIN dealerships, service locations and body shops
· Employee Engagement. AWIN employees have instant access to company updates, communication, and information, which leads to a more engaged and connected workforce, leading to happier clients and increased loyalty.
