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Why Attend an Auto Parts Trade Show After Auto Parts Training?

Automotive Training Centre

You may already have a strong foundation in parts management, inventory systems, and customer service, but how do you stay ahead in a rapidly evolving industry? If youve completed or are currently enrolled in auto parts training , you might be wondering what comes next.

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From the Magazine: The power of clear communication

Auto Service World

A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. The pads create the friction that stops the car, while the rotors help control the braking process.

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From the Magazine: Proactive staffing strategies

Auto Service World

When employees feel supported and engaged in their work environment, they are more likely to deliver exceptional customer service, which directly impacts the success of the business. It’s a simple equation: happy, motivated staff lead to satisfied customers, which drives business growth and customer loyalty.

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Car Pros Dealerships Recognized for Sales, Customer Service

AutoSuccess

Car Pros Automotive Group announced that 2024 was another year of sales leadership and customer service excellence for its dealerships. For the fifth consecutive year, Car Pros Kia Glendale ranked no. 1 in new Kia retail sales in the nation. 22 retail sales volume Honda dealer in the nation.

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Dobbs Tire & Auto Centers Acquires Conrad’s Tire Express and Total Car Care

Tire Review Magazine

Dobbs Tire & Auto Centers , a tire and automotive services retailer based in High Ridge, Missouri , has acquired Cleveland-based Conrads Tire Express and Total Car Care. Dobbs Tire Conrads Acquisition Grows Automotive Service Network Founded in 1969 , Conrads has 39 locations across northeast Ohio.

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Customer satisfaction with EV service lags behind gas vehicles, J.D. Power study finds

Auto Remarketing

Dealership service department customer satisfaction was strong in 2024 though a bit less so for owners of electric and plug-in hybrid vehicles. While its no surprise that customers gravitate to operations that serve them well, the study clearly shows good service leads to loyal customers, J.D. Powers 2025 U.S.

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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. And we have the best customer base.

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