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These touchpoints have dramatically multiplied in recent years, and your customers now expect seamless experiences across your website, social platforms, showroom floor, and service department. These days, says Jenna Smith, Soleras VP of ProfessionalServices, “the digital customer experience is the new showroom.
These touchpoints have dramatically multiplied in recent years, and your customers now expect seamless experiences across your website, social platforms, showroom floor, and service department. These days, says Jenna Smith, Soleras VP of ProfessionalServices, “the digital customer experience is the new showroom.
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