AutoSuccess

APRIL 30, 2025

This is the overlooked reality of automotive hiring: technical skills may get talent in the door, but when they end up lacking emotional intelligence (EQ) the ability to connect, empathize and adapt under pressure it keeps your dealership from thriving. Before you know it, that perfect hire has cost you far more than their salary.

Retail 40

Retail Automotive Service Advisor Management 40

AutoSuccess

FEBRUARY 3, 2025

Tom Castriota addressed the countrys franchised new-car dealers for the first time as the NADA chairman at the NADA Show 2025 , setting the tone for a year of advocacy and emphasizing the community impact of dealerships. My decades in the military taught me the simplest definition of service: being unselfish, he said.

Retail 102

Retail Car Dealership Manufacturing Management 102

AutoSuccess

JANUARY 12, 2025

In the highly competitive automotive industry, car dealerships struggle with attracting, developing and retaining talent. Managing a dealership workforce requires a nuanced approach, but many dealerships still struggle with high turnover, skill gaps and productivity issues, which impact profits and customer satisfaction.

Management 52

Management Education Car Dealership Automobile 52