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Avoid quickly turning around customers

Auto Service World

It may be well ingrained in automotive repair shops but the practise of moving customers’ vehicles in and out of the bays is one that needs to end, a shop coach urged. A customer who drops off their car for the day is more open to recommendations and may approve additional work that contributes to vehicle safety and reliability.

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The winner of the 2024 Jobber of the Year is…

Auto Service World

A team that knows the value of a customer, puts them ahead and ensures they are what’s important to the business is invaluable when you’re an automotive repair shop. She has set a standard for what automotive parts distribution can and should be. That’s why Motorcade Industries St.

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CARS Executive Outlook: John Cochrane

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?

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Why Attend an Auto Parts Trade Show After Auto Parts Training?

Automotive Training Centre

Many of the businesses present at these events (including new car dealerships, aftermarket stores, and collision repair facilities) are the same companies that hire parts specialists, counterpersons, and warehouse clerks.

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From the Magazine: The power of clear communication

Auto Service World

The pads create the friction that stops the car, while the rotors help control the braking process. When service advisors take the time to explain repairs clearly and empathetically, customers are more likely to understand and approve the recommended services. Replacing them ensures safer, smoother stops.

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What Is the Career Path of an Auto Body Estimator After Automotive School?

Automotive Training Centre

This involves inspecting the extent of structural, mechanical, and cosmetic damage, calculating labor and parts costs, and working closely with repair technicians, insurance companies, and customers to ensure a smooth repair process. Many begin their careers as collision estimators, assessing vehicle damage and preparing repair quotes.

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Point S launches first franchised network in Taiwan

Tire Review Magazine

The network has partnered with automotive repair and maintenance company Car Quality in an agreement that includes the integration of the Point S brand in Car Quality’s 30 existing points of sale. Point S is launching a franchised network in Taiwan. Point S officially opened its first flagship site in Taiwan on Oct.