This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
With vehicle technology evolving rapidly, having a scan tool that covers a wide range of makes and models will give you an edge in todays competitive automotivemarket. A battery tester that can also analyze charging and starting systems will make your inspections more comprehensive and your customerservice stand out.
Lotlinx has announced its new suite of innovative data technology resources leveraging a first-of-its kind Virtual Inventory Agent powering today’s Machine-Assisted Dealerships at booth #803 at the National Automotive Dealership Association’s (NADA) 2025 conference. However, in the same survey only 5.8%
Introduction In the fast-paced world of automotive retail, independent dealerships often face stiff competition from larger counterparts. While it may seem like a David vs. Goliath scenario, there are strategic approaches that indie dealerships can employ not only to survive but thrive in the market.
CarGurus addresses this issue with its commitment to transparent pricing and insightful market data. ” These labels are generated by comparing the listed price of a car to its market value, helping buyers quickly assess whether they are getting a competitive price.
The dealership, which is nestled in the Northern California area, flanked by San Jose to the south, San Francisco across the bay and Oakland next door, serves a broad spectrum of customers, Mendoza says. You need to know what that trade-in you are looking at would be replaced for, and what you can sell it for after you get through service.”
In some states, dealers can pass fees related to outsourcing title work onto the customer, potentially turning it into a profit center. Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customerservice.
For instance, the Discounted Wheel Warehouse rose as one of the leading brands in the chrome-rim industry, known for their high-quality products and outstanding customerservice. Changing Trends in Automotive Style As time wore on, so too did the sheen of chrome wheels. Remember, there’s no one-size-fits-all answer.
Apprentice programs are invaluable assets for new car dealerships seeking to cultivate a skilled workforce and secure their competitive edge in the automotivemarket. By embracing these programs, dealerships demonstrate their commitment to nurturing talent, fostering innovation and delivering unparalleled customerservice experiences.
Every auto repair shop has customer turnover as people move away or give up their cars when they get older. By constantly bringing in new customers, you keep your bays busy and your shop profitable. Finally, make sure every staff member understands the value of exceptional customerservice in generating referrals.
The reconditioning process of used vehicles plays a crucial role in maximizing profits and ensuring dealership customer satisfaction. However, it often involves significant external expenses, ranging from outsourcing repairs to hiring third-party detailing services. Efficiency and cost-effectiveness are essential.
Customers appreciate the clarity regarding payment methods and associated costs. Moreover, the savings accrued from lower processing fees can be reinvested into other areas of the dealership, such as customerservice, marketing and inventory expansion. The adoption of these practices is not without its nuances.
In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Our date is set and we are pulling in our strategic marketing team to spend time eating our own dog food – the food we advise you eat.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content