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Autorepair technicians and service advisors confront new challenges and opportunities in a rapidly evolving industry. What could improve is the customers’ understanding that the jobs take time and often we are booking several days out,” they added. It’s a roller coaster of emotions.
EPISODE: 146 You’re Not Spending Enough Money On Marketing with Parker Branch Brian and Parker dive into how strategic marketing investment can drive real growth for autorepair shops. RepairPal will introduce your shop to new customers through repairpal.com, the largest site for autorepair.
From leveraging Spring Car Care Month to hosting car care clinics, youll uncover creative ways to educate customers, build trust, and grow your autorepair shop. Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast. Dont miss this chance to fill your bays and grow your Shop! Build client loyalty.
It may be well ingrained in automotiverepair shops but the practise of moving customers’ vehicles in and out of the bays is one that needs to end, a shop coach urged. Instead, Beech recommends booking vehicles for the full day rather than rushing through services. Because you’re trying to build a book of solid, loyal customers.
From Chaos to Control: How AutoRepair Shops Can Start with Simple Changes that Make a Big Difference Running an autorepair shop isn’t for the faint of heart. You’re juggling repair orders, chasing down approvals, keeping technicians moving, answering phones, and trying to keep every customer happy.
Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast. App Fueled specializes in creating custom apps tailored specifically for professional autorepair businesses. Timestamps Introduction to the Podcast (00:00:01) The host introduces the AutoRepair Marketing Podcast and acknowledges the network.
In this episode of the AutoRepair Marketing Podcast, hosts Brian Walker and Caroline Legrand get real about what actually works for shop owners when it comes to June marketing. Closing Remarks and Sponsors (00:12:28) Final thoughts and reminders about the benefits of RepairPal and App Fueled for autorepair shops.
CARS magazine reached out to leaders in the automotiverepair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?
RepairPal is the key that unlocks more business for your repair shop. Its a CRM designed for autorepair shops with tools like segmentation, reminders, and even a call center. Military Appreciation Month (00:03:39) Encouraging autorepair shops to give back to military personnel throughout May.
Let’s explore the expenses, early warning signs to watch for, and when to head to the autorepair shop. Avoid replacing the exhaust manifold yourself if you lack automotive technical know-how. Call AutoNation Mobile Service — an autorepair and maintenance solution available seven days a week. Why choose us?
As new challenges emerge, there are small signs pointing to changes in how your shop customers want to do business The autorepair industry is undergoing subtle yet meaningful changes, reshaping how shop owners approach their business and do business with their jobber partners.
RepairPal is the key that unlocks more business for your repair shop. App fueled specializes in creating custom apps tailored specifically for autorepair businesses. National Composites Week (00:09:28) Educational opportunity to discuss vehicle materials, composites, and new trends in automotive manufacturing.
In this episode of the AutoRepair Marketing Podcast, Kim Walker is joined by Caroline Legrand and Savannah Garrett to talk all things Plan With the Pros Shop Marketing Pros hands-on, no-fluff marketing workshop designed to help shop owners create a full-year strategy theyll use. Learn more at RepairPal.com/shops.
If youre looking for an autorepair shop you can trust, consider High-Tech Auto and Truck Center in Chantilly, VA. They’ve been providing our friends and neighbors in Chantilly with dependable, trustworthy autorepairs since 1987.
7 Common Services Fleet Maintenance Providers Offer in Los Angeles Fleet maintenance providers across Los Angeles County typically offer these core services: General diesel repair : This includes fuel injection system, turbocharger, and exhaust system repair to meet regulatory standards. What Is a Fleet Maintenance Schedule?
W Vic Tarasik has been an independent autorepair professional for more than three decades and is the former owner of Vic’s Precision Automotive in The Woodlands, TX. Book a complimentary coaching session by simply emailing him to set it up! Vic can be reached at Vic@ShopOwnerCoach or www.ShopOwnerCoach.com.
EPISODE: 103 – Promotional Products for AutoRepair Shops Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast. How can we make this process of selecting/buying promo products easy? Any promo product pet peeves you have? Last words….
Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first autorepair shop. I was great at fixing cars but I knew nothing about running a business.
The automotive detailing business is highly competitive, and for independent auto detailers, standing out and attracting a loyal customer base is essential for success. Make sure your site is mobile-friendly and easy to navigate, as potential customers often research and book services on their smartphones.
Welcome to our newest episode of the AutoRepair Marketing Podcast. RepairPal is the key that unlocks more business for your repair shop. EPISODE: 072 – Life After the Reservation: Winning Friends + Humbly Influencing People w/ Kendall Warnock Hey friends! Learn More at RepairPal.com/shops.
EPISODE: 108 – Part 4 – A Service Advisor’s Take on Customer Retention with Michael Doherty Welcome to another episode of the AutoRepair Marketing Podcast, hosted by Brian and Kim Walker! Today, we have a very special guest, Michael Doherty, who was our exceptional service advisor at Peak Automotive in Apex, North Carolina.
EPISODE: 069 – Marketing AutoRepair to College Students In this episode of the AutoRepair Marketing Podcast, host Kim Walker discusses the topic of attracting college students as customers for automotiverepair shops. Thank you to our friends at RepairPal for this episode.
Successful autorepair shops focus on various aspects to stay competitive and meet the evolving customer needs. Invest In Digital Marketing and Online Booking Invest in a user-friendly website and a strong digital marketing presence. Make it easy for customers to find your services, read reviews, and book appointments online.
EPISODE: 052 – An AI Powered CRM for AutoRepair? Timestamps *Introduction and Sponsorship (00:00:01 – 00:00:39)* The speakers introduce the podcast and thank the sponsor, Repair Pal. Opportunity in CRM (00:02:55)* Kieran discusses the opportunity he sees in the CRM side of the autorepair industry.
Whether you’re just starting or looking to fine-tune your skills, several apps are designed to help you study more efficiently, practice more effectively, and become more knowledgeable in automotiverepair. In this post, we’ll explore three of the most useful apps for students in auto mechanic training.
The unemployment rate is currently too low in Canada and affecting many areas of the employment sector, an economist told automotive professionals recently.
The fact is it’s a lot easier to rank for the term “autorepair Fernwood MS” than it is to rank for the term “autorepair Houston TX.” Houston, TX, on the other hand, has hundreds of autorepair shops, maybe thousands. Houston, TX, on the other hand, has hundreds of autorepair shops, maybe thousands.
Technology has transformed everything we do in a day, including how we work in autorepair shops. Using tablets in autorepair bays truly made for a game-changer. Why Use a Tablet for Your AutoRepair Shop? In this visual age, they can also quickly capture photos or videos to reinforce the need for a repair.
EPISODE: 075 – Accelerating Ambition: A Fearless and Youthful Approach to Shop Marketing In this episode, Kim interviews two young ladies who have taken over the marketing roles in their families’ autorepair shops. Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast.
Why Quality Control Matters for AutoRepair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your autorepair shop. Its systems work for autorepair shops and other businesses in the automotive industry. Book a demo today.
EPISODE: 105 – Part 1 – Customer Retention Series – Your CRM In this episode, Brian and Kim kick off a series on retention marketing, focusing on how autorepair shops can utilize Customer Relationship Management (CRM) systems to enhance customer loyalty and communication.
EPISODE: 053 – Is Online Scheduling the Future of Automotive Appointments? with Steven Fafel Intro This episode of the AutoRepair Marketing Podcast features guest Steven Fafel from AutoOps, an online scheduling tool that integrates with your shop management software.
EPISODE: 085 – Our Story of Radio Advertising One topic we rarely talk about is radio, yet we have a story of very successfully using radio advertising to market our own autorepair shop. We hope you’ll listen in to the story of Jack Boston, Bill LuMaye, and Peak Automotive.
Every autorepair shop has customer turnover as people move away or give up their cars when they get older. However, it takes planning to generate leads for your autorepair shop. But we want to make sure you tap into all nine autorepair marketing strategies! You never want to be THAT autorepair business.
Many autorepair shops are still busy, and many are booked out from a few days to weeks. After the initial shock of Covid, the recovery for our independent autorepair industry has been quite good, with many positive indicators for the future.
Wisely, the most successful shops turn to an automotive labor times guide. This digital tool creates accurate repair estimates while organizing and scheduling the work to meet them. Not only do they create bang-on estimates, they monitor and track progress of a repair and avoid costly duplication.
EPISODE: 081 – 2023 Wrap-Up | Brian and Kim’s Favorite Episodes 2023 was a great year for The AutoRepair Marketing Podcast. Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast. There were 52 new episodes for you to learn from and be inspired by.
The secret to automotive customer retention lies in offering convenience and building trust so they don’t go anywhere else. As of August 2023, 168,000 businesses offered automotive industry repair services in the United States. Your autorepair shop thrives when you focus on loyal customers, not chasing new ones.
EPISODE: 111 – Sometimes You Just Have To Go To War Join Kim, in this episode of the AutoRepair Marketing Podcast as she dives into the key responsibilities shop owners have when teaming up with professional marketers. Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast.
EPISODE: 113 – Marketing Lingo & Misconceptions Are you an autorepair shop owner looking to demystify the world of marketing jargon and take your business to the next level? Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast. We’ve got the answers.
EPISODE: 114 – Tapping Into Local Organizations For Business Help Want to unlock new opportunities for your autorepair shop? Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast.
EPISODE: 066 – A Shop Owner’s Story of Creating a New Logo In this podcast episode, Brian Walker interviews Don Stardy from GLP Automotive, who shares his experience with creating a new logo for his shop. Thank you to RepairPal for sponsoring The AutoRepair Marketing Podcast.
Every autorepair shop owner knows how repeat business pays off. That’s why investing in an engaging automotive loyalty program delivers remarkable financial returns. An existing customer has a 60 to 70-percent chance of proceeding with a repair compared to 5 to 20-percent with a new one. So, how do you get started?
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