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How Automotive Technology Retail Companies Are Testing Generative AI

Automotive Training Centre

This technology is being harnessed in the automotive sector to revolutionize everything from vehicle design and manufacturing to customer service and marketing strategies. AI chatbots, for instance, can handle customer inquiries, schedule appointments, and provide customized maintenance tips.

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What Does an Automotive Diagnostician Do? A Guide

Automotive Training Centre

Here’s a glimpse into their typical tasks: Customer Intake: The diagnostician interacts with the customer, listens attentively to their concerns and vehicle history, and gathers details about the car’s symptoms. Diagnostic Tools: They utilize various diagnostic tools to pinpoint the issue.

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Creating a Winning Team: AutoFix’s Guide to Staff Training and Motivation

AutoFix

Building Your Team Recruitment : Begin with the end in mind by recruiting individuals who not only have the technical skills required but also fit the culture and values of your business. Training Technicians for Success Developing Technical Skills Continuous learning is key in the ever-evolving auto repair industry.

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Career Spotlight: What Does A Climate Control Specialist Do?

CATI

They utilize diagnostic equipment to analyze system performance and identify faulty components. Customer Service : Climate control specialists often interact with car owners, explaining problems, outlining repair options, and providing clear communication throughout the service process.

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4 Best Practices for Processing Payments After Service Advisor Training

Automotive Training Centre

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Transparent payment will be crucial to maintaining trust after service advisor training.

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From the Coaches: Annual Marketing Planning

Shop Marketing Pros

We would like to see a minimum of 12% of new customers. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. I recommend that all first-time customers should be asked a few questions, such as “Who referred you to us?” Coach Murray Voth.

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The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing

Shop Marketing Pros

They have technical classes, management classes, and marketing classes. I see shop owners who no longer turn wrenches taking technical classes and bypassing marketing classes. Loretta said: Under utilizing their social media and taking advantage of organic marketing. The service advisor doesn’t ask for the appointment.