Automotive Training Centre

FEBRUARY 23, 2024

The role of an automotive service advisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. Explore four best practices for processing payments after service advisor training.

Service Advisor 182

Service Advisor Automotive Services Auto Mechanic Training Management 182

Driver's Edge

MARCH 26, 2024

Personal referrals can often lead you to trustworthy repair shops that prioritize customer satisfaction. Checking certifications: Verify if the auto repair shop holds proper certifications, such as Automotive Service Excellence (ASE) certification. Schedule Your Appointment for Service Today!

Auto Repair 52

Auto Repair Auto Repair Shop Preventative Maintenance Car 52

Shop Marketing Pros

NOVEMBER 1, 2023

We would like to see a minimum of 12% of new customers. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. I recommend that all first-time customers should be asked a few questions, such as “Who referred you to us?” Coach Murray Voth.

Media 130

Media Management Automotive Repair Automotive 130

DRIVE

APRIL 19, 2024

However, beneath the surface, both share foundational elements of problem-solving and great customer service. By uniting these disciplines, a comprehensive approach to automotive care emerges, empowering shops to address a wider range of customer needs. Like shop culture, customer service or marketing.

General Repair 52

General Repair Collision Repair Auto Repair Customer Service 52